Shipping policy
Shipping Policy
We aim to provide reliable and timely delivery for all orders. Please review the following details regarding our shipping process:
Standard Shipping
All items are shipped using standard shipping. Estimated delivery times are as follows:
- Standard Shipping**: 3-14 business days.
- Extended Shipping Times**: In some cases, delivery may take up to 30 business days due to unforeseen delays or high demand.
Shipping Confirmation
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package’s progress.
Delays and Exceptions
Please note that delivery times are estimates and may vary. Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or other logistical delays.
Questions and Support
If you have questions about your order status or need assistance with tracking, feel free to reach out to us at support@velvettenoir.com. We’re here to help ensure a smooth delivery process.
Thank you for shopping with us!